FlowDo – Privacy Policy

Effective Date: 18th August 2025

Last Updated: 18th August 2025

1. Information We Collect

1.1 Personal Information

• Account Information: Name, email address, profile picture, and account preferences
• Authentication Data: Login credentials, authentication tokens, and security questions
• Profile Information: Display name, bio, and any additional profile details you provide

1.2 Usage and Analytics Data

• App Usage: Features accessed, time spent, task creation patterns, and interaction data
• Performance Metrics: App crashes, error logs, response times, and system performance data
• Device Information: Device type, operating system version, unique device identifiers, and network information

1.3 User-Generated Content

• Productivity Data: Tasks, projects, notes, goals, and any content you create within the app
• AI Interactions: Queries, prompts, and AI-generated responses for productivity assistance
• Settings and Preferences: App configurations, notification preferences, and customization options

1.4 Technical Data

• Log Data: IP addresses, browser type, access times, and referring website addresses
• Cookies and Similar Technologies: Session cookies, authentication tokens, and local storage data
• Third-Party Analytics: Data collected by analytics services to improve app performance

2. How We Use Your Information

2.1 Core Service Provision

• Provide, maintain, and improve our productivity services
• Process transactions and manage your account
• Deliver personalized content and recommendations
• Enable AI-powered productivity assistance and insights

2.2 Service Improvement

• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Optimize app performance and reliability
• Conduct research and development for productivity tools

2.3 Communication

• Send important service updates and security notifications
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Notify you about new features and improvements

2.4 Legal and Security

• Comply with applicable laws and regulations
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and policies
• Respond to legal requests and protect our rights

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, including:

• Cloud hosting and storage providers (Google Cloud, Firebase)
• Analytics and monitoring services
• Customer support and communication tools
• Payment processing services (if applicable)

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Prevent fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.

3.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information for research, analytics, or business purposes. This information cannot be used to identify individual users.

4. Data Security and Protection

4.1 Security Measures

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure data centers with physical and digital security
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

4.2 Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

Retention Periods:

• Account data: Until account deletion or 3 years of inactivity
• Usage analytics: 2 years from collection
• AI interaction data: 1 year from last interaction
• Log files: 90 days from generation

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Restrict or object to certain processing activities

5.2 Communication Preferences

You can control your communication preferences:

• Opt out of marketing communications
• Manage notification settings within the app
• Unsubscribe from email communications
• Control push notification preferences

5.3 Data Processing Consent

For certain data processing activities, we rely on your consent. You can withdraw consent at any time by contacting us or adjusting your app settings.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

8. Third-Party Services and Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in our app
• Sending email notifications to registered users
• Displaying in-app notifications about policy updates

Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

11. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Mumbai, India, or resolved through arbitration as specified in our Terms of Service.